Incidents

The incidents API provides the core functionality of searching ThirdEye incidents.

See the Incident Objects section for a description of the various objects consumed and returned by these APIs.

Incident.search

The Incidents.search method is the fundemental way of retrieving incidents from the server. Search supports many criteria, and the criteria can be combined to perform powerful searches.

Parameter	Type	Description
pageData	Object	A PageData object defining the offset where retrieval should begin and page size
queries	Array	An array of query strings defining the search criteria
sortColumn	String	A string indicating the Incident object attribute the results should be sorted by
descending	Boolean	A boolean flag indicating whether results should be sorted in descending or ascending order

Within the queries array, each query string contains a schema, followed by an equals sign, followed by the value of the search parameter.

Example: ["severity=CRITICAL", "hostname=web"]

Scheme	Description
incidentId	The internal ID of the Incident
severity	The severity of the Incident
status	The status of the Incident
hostname	The hostname or hostname prefix of a device associated with the Incident
ipAddress	The IP address, or CIDR mask, of a device(s) associated with the Incident
start	Search Incidents where the specified value is >= the modified timestamp
end	Search Incidents where the specified value is <= the created timestamp

Return: A PageData object

The PageData object that is returned will contain an attribute called incidents, which is an array of Incident objects. If the initial offset that is passed is zero (0), the returned PageData object will also contain a populated total attribute, telling you how many total results are available. By incrementing the offset by pageSize you can retrieve subsequent pages of results. When offset + pageSize is greater than or equal to total there are no more results available.

Sample Request JSON:

{
   "jsonrpc": "2.0",
   "method": "Incidents.search",
   "params": {
        "pageData": {
            "offset": 0,
            "pageSize": 100
        },
       "queries": ["severity=CRITICAL", "hostname=web"],
       "sortColumn": "modified",
       "descending": true
   },
   "id": 1
}

Incident.getIncidentById

The Incidents.getIncidentById method returns an Incident object as described below, or null if the requested Incident does not exist.

Parameter	Type	Description
incidentId	Integer	The internal ID of the Incident

Return: An Incident object or null

Incident Objects

Incident

Field	Type	Description
incidentId	Int	The internal Incident ID of the device
summary	String	The generated or edited summary of the Incident
severity	String	NONE,DEBUG,INFORMATIONAL,NOTICE,WARNING,ERROR,CRITICAL,ALERT,EMERGENCY
priority	String	LOW,MEDIUM,HIGH
status	String	OPEN,RESOLVED,WORKING,DEFERRED
resolution	String	PENDING,FIXED,EXPECTED,TRANSIENT
assignee	String	The username of the user assigned to the Incident
clearState	String	NOT_CLEARED,CLEARING,CLEARED
created	Date	The timestamp of when the Incident was created
modified	Date	The timestamp of when the Incident was last modified
resolved	Date	The timestamp of when the Incident was resolved
nodes	Int	The number of nodes associated with the Incident
triggers	Int	The number of triggers associated with the Incident
occurrences	Int	The number of occurrences associated with the Incident

PageData

Attribute	Type	Description
offset	Integer	The starting offset in the results to begin retrieving pageSize number of Incident objects. This value is required when PageData is used as a parameter.
pageSize	Integer	The maximum number of Incident objects to retrieve in a single method call. This value is required when PageData is used as a parameter.
total	Integer	This value is set and retrieved from the server when an offset of zero (0) is passed. This indicates the total number of Incident objects available. This value is ignored when PageData is used as a parameter.
incidents	Array	An array of Incident objects. This value is ignored when PageData is used as a parameter.